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- If you are the victim of a ransomware attack
- Mitigating against this threat
- US-CERT Resources
- Sector ISAO and ISAC resources
- ONC and OCR resources
- Please contact your FBI Field Office Cyber Task Force (www.fbi.gov/contact-us/field/
field-offices) or US Secret Service Electronic Crimes Task Force (www.secretservice.gov/ investigation/#field) immediately to report a ransomware event and request assistance. These professionals work with state and local law enforcement and other federal and international partners to pursue cyber criminals globally and to assist victims of cyber-crime.
- Please report cyber incidents to the US-CERT (www.us-cert.gov/ncas) and FBI’s Internet Crime Complaint Center (www.ic3.gov).
- **NEW** If your facility experiences a suspected cyberattack affecting medical devices, you may contact FDA’s 24/7 emergency line at 1-866-300-4374. Reports of impact on multiple devices should be aggregated on a system/facility level.
- For further analysis and healthcare-specific indicator sharing, please also share these indicators with HHS’ Healthcare Cybersecurity and Communications Integration Center (HCCIC) at HCCIC@hhs.gov
- Educate users on common Phishing tactics to entice users to open malicious attachments or to click links to malicious sites.
- Patch vulnerable systems with the latest Microsoft security patches: https://technet.
- Verify perimeter tools are blocking Tor .Onion sites
- Use a reputable anti-virus (AV) product whose definitions are up-to-date to scan all devices in your environment in order to determine if any of them have malware on them that has not yet been identified. Many AV products will automatically clean up infections or potential infections when they are identified.
- Monitor US-CERT for the latest updates from the U.S. government. See below for current reporting.
- Utilize HPH Sector ISAC and ISAO resources. See below for further information.
- ONC provides many helpful resources about Health IT Security to include cybersecurity guidance materials and training at https://www.healthit.gov/
providers-professionals/ cybersecurity-shared- responsibility and https:// www.healthit.gov/providers- professionals/ehr-privacy- security/resources.
- OCR provides cybersecurity guidance materials including a cybersecurity checklist, ransomware guidance and cyber awareness newsletters at https://www.hhs.gov/hipaa/
for-professionals/security/ guidance/cybersecurity/index. html